EMPLOYEE AND FAMILY ASSISTANCE PROGRAM (EFAP)
The Employee and Family Assistance Program (EFAP) offers voluntary assessment, counselling and referral services to all City of Ottawa employees, their immediate family members and retirees. The service is provided by a team of professionally accredited counsellors in either English or French.
General Inquiries: 613-580-2424, ext. 23816
Long Term Disability (LTD)
Please go to Canada Life’s Disability benefits claim forms webpage for information and to find the application forms for long term disability Benefits. These forms are automatically sent out to all employees nearing the 60 day mark of remaining short term disability sick days.
General inquiries: Brian Willies, Pension Administrator.
Employee Statement and Attending Physician’s Statement must be completed, signed, and returned to:
Canada Life Assurance Company
Ottawa DMSO | 1600 Scott Street, Suite 302
Toll Free: 1-800-283-3575 | Fax: 1-844-569-3133
When completing Employee Statement forms, please use the following information:
Plan Number: 50210
Canada Life ID Number: 1251632-(your employee ID number here)